Privacy Policy – Oryxe International , Inc

ORYXE International, Inc. (also collectively referred to as “ORYXE” “we” “our” and “us”) is concerned about privacy issues and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information which we collect through activities that link to this Privacy Policy. These activities include our official social media pages which we control, as well as through HTML-formatted email messages we send to you. By providing your Business Information to us, you agree to the terms and conditions of this Privacy Policy.

PERSONAL INFORMATION

Personal Information We May Collect

Personal Information is information which identifies you as a business or an individual. This information may include, but is not limited to:

Your Name and/or the Name of your Business;
Postal address (including billing and shipping addresses);
E-mail address(es);
Telephone number(s) (including work and mobile phone numbers);
Credit and/or debit card number(s); and
Country of residence

In some cases, we may need to use a third-party payment service to process purchases made through our website. In this case, your Personal Information may be collected by this third-party and not by us. Your information will be subject to the third-party’s privacy policy, rather than the ORYXE Privacy Policy. We have no control over, and are not responsible for, this third-party’s use or disclosure of your Personal Information.

If you submit any Personal Information relating to other people to us or to our service providers in connection with our website, you agree that you are representing that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

How We May Collect Personal Information

We and our service providers may collect Personal Information in a variety of ways, including:

Through the Sites: We may collect Personal Information through our website, e.g., when you sign up for a newsletter or make a purchase.
Offline: We may collect Personal Information from you offline, such as when you contact our customer service department.
From Other Sources: We may receive your Personal Information from other sources, including but not limited to public databases, joint marketing partners, social media platforms, or business acquaintances. To the extent permitted by applicable law, the Personal Information you provide to us through online or offline channels may be combined with Personal Information and Other Information that you provide to us. This information may be publicly available, and the information could be obtained online or offline, including but not limited to from providers of demographic and other information and other third-parties.

How We May Use Personal Information

To the extent permitted by applicable law, we may use Personal Information:

to respond to your inquiries and fulfill your requests, such as responding to your questions and/or comments, as well as sending you a copy of our newsletters;
to send administrative information to you, e.g., information regarding our website and changes to our terms, conditions, and policies. Because this information may be important to your use of our website, you may not opt-out of receiving these communications;
to complete and fulfill your purchase, e.g., to process your payments, have your order delivered to you, communicate with you regarding your purchase, and provide you with related customer service.
to provide you with updates and announcements concerning our products, promotions, and programs, and to send you invitations to participate in special programs;
to re-contact you if we have not heard from you in some time;
to personalize your experience of our website by presenting products and offers targeted to meet your needs;
for our business purposes, such as managing and analyzing our businesses, market research, audits, improving our services and products, developing new products, enhancing our website, identifying usage trends, determining the effectiveness of our promotional campaigns, tailoring the website experience and content based on your past activities on our website, and gauging customer satisfaction and providing customer service (including troubleshooting in connection with customer issues); and
as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How Personal Information May Be Disclosed

To the extent permitted by applicable law, your Personal Information may be disclosed:

to our affiliates for the purposes described in this Privacy Policy. ORYXE is the party responsible for the management of the jointly-used Personal Information;
to our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, customer service, credit card processing, infrastructure provision, IT services, email delivery services, auditing services, and other services so as to enable them to provide services;
to identify you to anyone to whom you send messages through our website; and
as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

OTHER INFORMATION

Other Information We May Collect

“Other Information” is any information that does not reveal your specific identity, such as:

Demographic information and other information provided by you;
Information collected through cookies, pixel tags and other technologies;
Browser and device information;
Server log file information;
Location information; and
Aggregated information

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the “How We May Collect Other Information” section below, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.

How We May Collect Other Information

We and our third-party service providers may collect Other Information in a variety of ways, including:

Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, service provider, and the name and version of the Sites you are using. We use this information for statistical purposes as well as to ensure that the Sites function properly.
Through server log files: Your “IP Address” is a number that is automatically assigned to the computer or device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits our website, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites. We use IP Addresses for purposes such as calculating our website usage levels, helping diagnose server problems, and administering our website.

Please note that we treat IP Addresses, server log files, and related information as Other Information, except where we are required to do otherwise under applicable law.

Using cookies: Cookies allow a web server to transfer data to a computer or device for recordkeeping and other purposes. We use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of our website. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/.

Using Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) and other similar technologies: We may use Flash LSOs and other technologies to, among other things, collect and store information about your use of our website. If you do not want Flash LSOs stored on your computer or device, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site)), how to prevent Flash LSOs from being placed on your computer or device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our website or our online content. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.

From you: Information, such as date of birth, gender, zip code, personal characteristics, hobbies and interests, consumption habits, and your preferred means of communication may be collected when you voluntarily provide it. Unless combined with Personal Information, this information does not personally identify you or any other user of our website.
Physical Location: We may collect the physical location of your device by, for example, using satellite, cell phone tower, or Wi-Fi signals. We may use your device’s physical location to provide you with personalized location-based services and content, including advertising. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our marketing partners to enable them to provide you with more personalized content, including advertising and to study the effectiveness of advertising campaigns. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you choose to deny such uses and/or sharing, we and/or our marketing partners may not be able to provide you with the applicable personalized services and content.

By aggregating information: Aggregated Personal Information does not personally identify you or any other user of our website (for example, we may use Personal Information to calculate the percentage of our users who have a particular telephone area code).

In some instances, we may combine Other Information with Personal Information (such as combining your name with your zip code). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.

THIRD-PARTY SITES

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site to which our website contains a link. The inclusion of a link on our website does not imply endorsement of the linked site by us or by our affiliates.

While ORYXE does operate its own e-commerce website, please note that our website may contain a link to e-commerce websites, including some e-commerce websites that are ORYXE branded. This Privacy Policy does not govern any e-commerce websites to which our website may contain a link, unless such a website contains a link to this Privacy Policy. Any Personal Information that you provide through the e-commerce website will be subject to the privacy policy of the e-commerce site, and not this Privacy Policy. We have no control over, and shall not be responsible for, the use of information collected through the e-commerce site.

THIRD-PARTY ADVERTISING-RELATED VENDORS

Please note that our online and email advertising-related vendors may use pixel tags, web beacons, or other similar technologies in connection with our website to help manage our online and e-mail advertising campaigns and strengthen the effectiveness of such campaigns. For example, if a vendor has placed a unique cookie on your computer, the vendor may use pixel tags, web beacons, or other similar technologies to recognize the cookie during your visit to our website and to learn which of our online advertisements may have brought you to our website, and the vendor may provide us with such Other Information for our use. Please note we may link such Other Information provided to us by our vendors to Personal Information about you that we have previously collected. Such combined information will be treated as Personal Information hereunder as long as it is so combined.

We may use third-party advertising companies to target advertisements to you on our website, across the web, on your mobile device, and on any of your other devices based on the Personal and Other Information we have collected from and about you, as well as information relating to your and other users’ visits to this and other websites and online services. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags) or recognize an identifier associated with your mobile device. These companies may also use these technologies, along with Personal Information and Other Information they or we collect on the different devices you use, to recognize you across the devices you use, such as a mobile device and a laptop or other computer.

SECURITY

We use reasonable organizational, technical, and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below (note that physical mail notification will delay the time it takes for us to respond to the problem).

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your Personal Information

We give you choices regarding our use and disclosure of your Personal Information for marketing purposes.

If at any time you wish to stop receiving phone, mail, SMS, and e-mail marketing communications from us, please let us know by emailing, calling, or writing to us using the contact information listed below in the “Contacting Us” section or by using the unsubscribe feature in the marketing email you received. In your request, please indicate that you wish to stop receiving email marketing communications from us.

In addition, we will not disclose your Personal Information to third-parties, including our subsidiaries, for the third party’s direct marketing purposes if we have received and processed a request from you that your Personal Information not be shared with third-parties for that purpose. If you would like to submit such a request, please let us know by e-mailing, calling, or writing to us using the contact information listed below in the “Contacting Us” section. Please clearly indicate that you request that The ORYXE Company not disclose your Personal Information to ORYXE subsidiaries and/or other third parties for their direct marketing purposes.

Please note that changes may not be effective immediately. We will attempt to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related messages from us, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.

How you can access, change or suppress your Personal Information

To review, correct, update, suppress, delete, or otherwise limit our use of your Personal Information that has been previously provided to us, please e-mail, call, or write to us using the contact information listed below in the “Contacting Us” section and clearly describe your request.

In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed from our database, or otherwise let us know what limitations you would like to put on our use of your Personal Information. We will attempt to comply with your request as soon as reasonably practicable. Note that despite our efforts, there may be residual information that will remain within our databases and other records which will not be removed or changed. Further, please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion).

RETENTION PERIOD

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

USE OF SITES BY MINORS

Our website is directed to individuals who are permitted to share their Personal Information without parental consent and we request that other individuals (including individuals under the age of 18) not provide Personal Information through the Sites.

CROSS-BORDER TRANSFER

Your Personal Information may be stored and processed in any country where we have facilities or service providers, and by using our website you consent to the transfer of information to countries outside of your country of residence, including the United States, which may provide for different data protection rules than in your country.

SENSITIVE PERSONAL INFORMATION

We ask that you not send us, and you not disclose, any Sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health or medical condition, criminal background, or trade union membership) on or through our website or otherwise to us.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy at any given time. Please ensure you look at the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on a Site. Your use of our website following these changes means that you accept the revised Privacy Policy.

CONTACTING US

If you have any questions about this Privacy Policy, please contact us as follows:

You may email us at: sales@oryxe.com
You may call us at 1-855-687-6627
You may send mail to the following postal mail address:

Please note that e-mail communications are not always secure, so please do not include credit card information or Sensitive Personal Information in your emails to us.